Planner / Scheduler
This is a Temporary, Full Time vacancy that will close in {x} days at {xx:xx} BST.
The Vacancy
1 x Temporary for 12 months, full time
Closing Date: 30th January 2022
Interview Date: 4th February 2022
We are Three Sixty - we deliver innovative, quality construction and property management services across the Stockport Borough. We put our customers first and strive to exceed expectations wherever possible and place great focus on the customer’s experience so that we get to know our customers on an individual level as best as we can and thus shape our services to their own needs and requirements.
We are proud to be part of Stockport Homes Group.
We currently have a full time temporary vacancy for a Planner to join us to plan and coordinate work for Housing Maintenance Operatives, ensuring their productivity levels are at an optimum and all scheduled appointments, voids and emergency repairs are completed within time.
As a Planner you will be the first point of contact for queries relating to repairs and Voids works scheduled and any emergency repairs raised. You will schedule the most appropriate Operative to attend repair jobs and ensure that all works are completed at the end of each working day and that any works that need to be followed on are actioned and rebooked on a daily basis.
As a Planner you must ensure that all relevant information from Operatives and customers is recorded accurately on appropriate systems and that the team provides the highest standard of customer service and resolves queries and disputes efficiently and effectively.
To be successful in this role, candidates must have the ability to communicate effectively with customers and be able to deal with difficult customers in a positive manner. A sound knowledge of database systems and Microsoft applications is required (experience of Northgate Servitor, and/or DRS5 would be an advantage) and you must demonstrate good organisational skills and the ability to deliver key tasks and functions in an efficient and timely manner. You should also have the ability to be able to build good working relationships with the Planning Team, Operatives and Service Managers.
About Us
Three Sixty is a pioneering, multi-million-pound construction, maintenance and property management company which donates surplus back into social causes across Greater Manchester. As part of Stockport Homes Group, Three Sixty completes a lot of work for the housing stock that Stockport Homes manages, including the maintenance and repair of all social housing within the borough. As well as this, Three Sixty acts as a private contractor and completes construction, management and maintenance works for local authorities, private landlords and other businesses across Greater Manchester.
A limited company within Stockport Homes Group, Three Sixty is proud to be a ‘profit for purpose’ organisation. Three Sixty is a values driven organisation committed to achieving the Group’s mission of ‘One team, transforming lives’. All staff working for Three Sixty are given everything they need to successfully and safely complete their roles and an exciting culture means every team member in Three Sixty has the opportunity to innovate, grow and give back to the community.
Customers and colleagues are at the heart of what Three Sixty does and the company are proud to offer all staff a unique experience in the sector where success helps communities thrive.
We are an equal opportunities employer and we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. The SHG “Be You” approach sums up our belief that everyone has the right to be who they are, and to be that person at work, in line with SHG’s Values. We appreciate the strength we gain from having and supporting our diverse teams. Diversity contributes to our inclusive culture and allows us to be truly representative of the communities we work in.
Our Benefits
Our Community
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