Business Support Manager
This is a Temporary, Full Time vacancy that will close in {x} days at {xx:xx} BST.
The Vacancy
Full-time (42.5 hours per week)
Temporary for 12 months
Up to £45,000
Are you an experienced leader with a passion for driving excellence and innovation in business operations? Do you thrive in a fast-paced environment where you can make a real impact? If so, we have the perfect opportunity for you!
We’re looking for a motivated Business Support Manager to join our team, supporting the Construction and Maintenance teams. You’ll play a key role in overseeing administration and planning functions, leading policy development, performance management, and customer feedback, while driving digital transformation and ensuring operational excellence.
In this role, you will:
- Lead and empower a multidisciplinary team to deliver exceptional construction and maintenance services.
- Oversee administration and planning functions, ensuring accurate records, invoicing, and support services for subcontractors and customers.
- Collaborate with the Managing Quantity Surveyor to ensure repairs meet budgets, timelines, and KPIs.
- Drive digital transformation and IT systems improvements.
- Support the Head of Maintenance Services in managing KPIs and dashboards for data-driven decision-making.
- Ensure compliance with health and safety regulations and contractor requirements.
- Manage fleet operations, accreditations, and awards to celebrate team successes.
- Develop and update key policies, processes, and procedures.
- Deliver an outstanding customer experience for all projects.
We are looking for someone with:
- Proven experience managing a multidisciplinary team.
- Strong knowledge of social housing maintenance, repairs, and scheduling.
- Experience in contract management and financial oversight.
- Excellent analytical, problem-solving, and IT skills.
- Outstanding communication and presentation abilities.
- Resilience and confidence challenging ideas and behaviours.
The SHG “Be You” approach sums up our belief that everyone has the right to be who they are, and to be that person at work, in line with SHG’s Values. We’re always looking to improve diversity within our teams to enhance this culture and to be truly representative of the communities we work in.
This role will be on Three Sixty terms and conditions.
We understand that if you don't meet every requirement, you may be hesitant to apply but we still want to hear from you and encourage you to submit an application detailing your experiences, achievements, and the value you can bring to our team.
We encourage you to apply early! We may close the vacancy sooner if we find the right candidate.
Closing date: 9th February 2025
Interview date: 17th February 2025
About Us
Three Sixty is a pioneering, multi-million-pound construction, maintenance and property management company which donates surplus back into social causes across Greater Manchester. As part of Stockport Homes Group, Three Sixty completes a lot of work for the housing stock that Stockport Homes manages, including the maintenance and repair of all social housing within the borough. As well as this, Three Sixty acts as a private contractor and completes construction, management and maintenance works for local authorities, private landlords and other businesses across Greater Manchester.
A limited company within Stockport Homes Group, Three Sixty is proud to be a ‘profit for purpose’ organisation. Three Sixty is a values driven organisation committed to achieving the Group’s mission of ‘One team, transforming lives’. All staff working for Three Sixty are given everything they need to successfully and safely complete their roles and an exciting culture means every team member in Three Sixty has the opportunity to innovate, grow and give back to the community.
Customers and colleagues are at the heart of what Three Sixty does and the company are proud to offer all staff a unique experience in the sector where success helps communities thrive.
We are an equal opportunities employer and we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. The SHG “Be You” approach sums up our belief that everyone has the right to be who they are, and to be that person at work, in line with SHG’s Values. We appreciate the strength we gain from having and supporting our diverse teams. Diversity contributes to our inclusive culture and allows us to be truly representative of the communities we work in.
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